01 · Personal AI setup
A second brain for your business.
Everything your company knows — the SOPs, the rate cards, the customers, the reason you lost that tender in March — in one place that actually answers. Ask it a question and you get the answer the person who has been here fifteen years would have given you.
Everything your company knows — wired together, and awake.
01 What it does for you
- 1It already knows your business
Nobody explains the account again. It has your SOPs, your rates, your customers and the decisions you have already taken, so no conversation starts from nothing.
- 2A new joiner is useful in a week, not a quarter
What used to live in three people's heads is now something a new coordinator can ask a question of at eleven at night, without interrupting anyone.
- 3It works to your rules, not to generic ones
Your escalation ladder. Your billing terms. Your quality bar. The advice you get back is advice for your company — not advice that would suit any company.
- 4It remembers
Tell it a customer's quirk, a rule, a preference — once. It holds it. You are not re-briefing it every Monday morning.
02 What changes on Monday
- You explain the account to the new coordinator. Again.He asks it, and gets the answer you would have given him.
- The rate you quoted last year is buried in somebody's inbox.It is one question away, with the reasoning attached.
- Advice that would suit any logistics company.Advice that suits yours.
03 Why it does not drift back to generic
Left to itself, AI forgets what you told it and quietly slides back into advice that could apply to anyone. So it does not get left to itself: it carries a standing set of your rules and your context that it cannot talk its way out of. You will notice it most in what it refuses to do — it will not invent a number to please you, and it will not answer for your operation the way it would answer for someone else's.
- Set up around your SOPs, your customers and your rate cards — not a template
- It holds what you tell it; you do not brief it again every week
- It says it does not know, rather than inventing a number
- Your whole team asks the same brain — not five people keeping five versions